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COMM 300: Stages of conflict

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  • Stages of conflict
    • 1. The phase of anticipation
    • 2. The counscious, but unexpressed difference
    • 3. The phase of discussion
    • 4. Open dispute
    • 5. Open conflict

As a manager, the earlier you approach contflicts, the better. You want to "quip the conflict in the bud" before people attach emotions,

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This page was last modified on 29 September 2007, at 22:49.
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