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Revision as of 02:56, 8 November 2005 by 203.166.99.246 (Talk)

QUALITY ASSURANCE MANUAL

Quality.jpg

WHAT IS QUALITY ASSURANCE?

quality assurance (QA): 1. All actions taken to ensure that standards and procedures are adhered to and that delivered products or services meet performance requirements. 2. The planned systematic activities necessary to ensure that a component, module, or system conforms to established technical requirements. 3. The policy, procedures, and systematic actions established in an enterprise for the purpose of providing and maintaining a specified degree of confidence in data integrity and accuracy throughout the life cycle of the data, which includes input, update, manipulation, and output.


go to the audio procedure



Video Procedure

1. Identify the purpose of the interview.

2. Agree with client: duration and topic.

3. Identify topics of interest.

4. Write introduction.

5. Write question for each topic.

6. Write summary.

7. Meet with client.

8. Record interview.

9. Save it on computer.

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